Privacy Policy

PRIVACY STATEMENT

1.1. Protecting the privacy and security of our clients’ personal and financial data is a top priority. This Privacy Statement outlines how we collect and safeguard your information. By creating an account or using our Website, you consent to the collection and use of your personal information as detailed in this Privacy Statement.
1.2. In accordance with the Data Protection Acts of 1988 and 2003, the data controller is Kong Gx (“we,” “us,” “our”).

COLLECTION OF PERSONAL INFORMATION

2.1. We collect the necessary information to open your account, facilitate transactions, and ensure the protection of your assets and privacy. This allows us to gather details that help us understand your needs and preferences.
2.2. The information we collect directly from you includes the necessary details to communicate with you, such as your name, mailing address, phone number, email address, and identification information. We also gather demographic details when you open an account, such as your birthdate, education, occupation, and transaction history. Additionally, we evaluate your trading experience, estimated annual income, and net worth to assess your financial standing.

USAGE OF PERSONAL INFORMATION

We use your personal information solely for purposes that enhance your service quality and security. For example, we may use the information collected to verify your identity and contact details. This data also helps us set up your trading account, issue an account number and secure password, monitor account activity, and communicate with you regarding your account. Additionally, this information allows us to improve our services, tailor your browsing experience, and inform you about new products, services, or promotions that may interest you.

OUR AFFILIATES AND PARTNERS

We may share your information with affiliates when necessary to provide the products or services you have requested or to offer you the opportunity to participate in products or services provided by our affiliates. Additionally, we may form partnerships and alliances, including joint marketing agreements, with other companies that offer valuable products and services to our clients. To ensure these offerings meet your needs and are delivered effectively, we may share certain information with our partners, affiliates, and alliances. This helps them better understand the products and services that are most relevant to you. The use of your personal information by these parties is restricted to the purposes defined in our relationship with them.

NON-AFFILIATED THIRD PARTIES

5.1. We do not sell, license, lease, or otherwise disclose your personal information to third parties for any reason, except as outlined below.
5.2. We reserve the right to disclose your personal information to third parties when required by law, regulatory bodies, law enforcement, or government authorities, or when necessary to protect our rights or property.
5.3. To enhance our services to you, we may partner with other businesses to perform certain internal functions such as account processing, order fulfillment, customer service, satisfaction surveys, or data collection activities relevant to our business. Information we collect may also be transferred to and stored at a location outside the European Economic Area (EEA), including the United States. It may be processed by staff outside the EEA working for us or one of our suppliers. Additionally, we may share client information with a third party to help analyze and identify client needs and inform clients about product and service offerings. The use of shared information is strictly limited to fulfilling the task we have requested. All third parties with whom we share personal information are required to safeguard your data in a manner similar to our own security practices.

SECURITY

6.1. All information you provide to us is stored on secure servers, and any payment transactions are encrypted using SSL technology. If we have given you (or you have chosen) a password to access certain areas of our Website, you are responsible for keeping this password confidential. We advise against sharing your password with anyone.
6.2. While we strive to protect your personal data, please note that the transmission of information via the Internet is not entirely secure. We cannot guarantee the security of data transmitted to our Website, and any transmission is done at your own risk. Once we receive your information, we implement strict procedures and security measures to prevent unauthorized access.

RESTRICTION OF RESPONSIBILITY

If you choose to purchase a product or service from another company, any personal information you share with that company will no longer be governed by our Privacy Statement. We are not responsible for the privacy policies or content of external sites we link to and have no control over how those sites use or protect your information. When you visit a co-branded website or a linked site, you may be asked to provide registration or other information. Please be aware that the information you provide will be sent to a third party, and we recommend that you review the privacy policy of that third party to understand how your information will be handled.

MARKETING

8.1. We may use your data to provide you with information about our products and services that may interest you, and we or our agents may contact you via mail or telephone regarding these offerings.
8.2. If you are an existing customer, we will only contact you electronically (such as by email, voicemail, or SMS) with information about goods and services similar to those that were part of a previous sale to you.
8.3. If you prefer not to receive such communications, please select the appropriate options when we gather your marketing preferences. You can modify your preferences at any time by contacting a Client Services representative. If one account owner of a joint account opts out, the opt-out will apply to all account owners of that joint account. An opt-out must be made for each separate account you hold with us.

USE OF "COOKIES"

9.1. We use cookies to help secure your trading activities and improve the performance of our Website. (Cookies are small text files sent from the Web server to your computer.) The cookies we use do not contain any personal information or account details such as passwords. They simply help the site recognize that a page request is coming from someone who has already logged in.
9.2. We may share website usage information with trusted advertising companies to target our internet banner ads on this site and other sites. To facilitate this, pixel tags (also known as clear gifs or web beacons) may be used to track the pages you have visited. The data collected by the advertising company through these pixel tags is not personally identifiable.

YOUR RIGHTS

You have the right to request a copy of the information we hold about you. We may charge a fee for this request, which will not exceed €5.00. You also have the right to access your data, correct any inaccuracies in the information we hold about you, object to the use of your data, and block any specific uses of your data. To exercise these rights, please submit a written request to Kong Gx.

CHANGES TO THIS PRIVACY STATEMENT

From time to time, we may update this Privacy Statement. If we make any changes, the revised Privacy Statement will be promptly posted on our Website, and we will notify you of these changes by posting a notice. You agree to accept the posting of the updated Privacy Statement electronically on the Website as official notice. Any disputes regarding our Privacy Statement are governed by this notice and our Customer Agreement. We encourage you to periodically review this policy to stay informed about the information we collect, how we use it, and whom we disclose it to. If you have any questions not addressed by this statement, please contact a Client Services representative.